Here’s a Shipping Policy tailored for your brand https://pppublishers.com/ — a children’s book publishing platform. The tone is professional, customer-friendly, and suitable for eCommerce and educational product deliveries across India.
📦 Shipping Policy – Paper Planes Publishers
At Paper Planes Publishers, we’re committed to delivering your orders in a timely and safe manner. Below is our detailed shipping policy to help you understand how we process, dispatch, and deliver your items.
📍 Shipping Coverage
We currently ship across all locations in India where courier services are available.
Note: We do not offer international shipping at this time.
🚚 Order Processing Time
- All orders are processed within 1–2 business days after receiving payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
⏱ Delivery Time
- Metro Cities: 3–5 business days
- Tier 2 & 3 Cities / Remote Areas: 5–8 business days
Please note, delivery times may vary depending on the location, courier partner, and any unforeseen delays.
💸 Shipping Charges
- Free Shipping on prepaid orders above ₹499.
- For orders below ₹499, a standard shipping fee of ₹49 will be applicable.
- COD (Cash on Delivery) is available with an extra fee of ₹50.
📦 Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment in real time. You can also check your order status by logging into your account on pppublishers.com.
📬 Incorrect Shipping Address
Please ensure that your shipping address, contact number, and pincode are entered correctly. We will not be responsible for:
- Delays due to incorrect/incomplete address
- Failed deliveries due to unreachable phone numbers or recipients
In such cases, re-shipping charges may apply.
❌ Undelivered or Returned Orders
If an order is returned due to non-availability or wrong address, we will contact you for a re-dispatch. Re-delivery will only be initiated once the return shipment is received by us. Additional shipping charges may apply.
🧒 Special Note for Schools & Bulk Orders
For institutional or bulk orders, please write to us at Pppublishersco@gmail.com or call us directly. We provide custom shipping arrangements and priority dispatch services.
📞 Need Help?
If you have any questions regarding shipping or delivery, feel free to reach out to our support team:
📧 Email: Pppublishersco@gmail.com
📞 Call/WhatsApp: +91 81306 02392